fbpx

DBS aims to educate clients

(Poughkeepsie Journal: March 31, 2014)

By Karen Shan

A couple of years ago Brian Altmann and Bob Lutz noticed a need for education among remodeling clients.

“We collectively identified that there are so many homeowners that go into this process with very limited knowledge and we’ve learned from our clients that we’ve worked with; we’ve learned about their past experiences that were not good,” said Altmann, president of DBS Remodel in Poughkeepsie, where Lutz is operations manager.

That was when they established the company’s first free homeowner seminar where people could learn about the remodeling process, including the job scope, contracts, questions to ask their contractor and more.

In the five years since, the team has led many such seminars to the advantage of the attendees and DBS Remodel. Last year 36 percent of the company’s clients came from a seminar.

“Originally it was done to help inform potential clients,” Altmann said of the seminars. “It’s been very good for business. It’s been exceptional for business.”

Hosting professional seminars, in fact, not only allows businesses to educate attendees, but also increases a company’s visibility while opening a door to potential clients.

Donna and Vinny Lowndes of LaGrange had DBS Remodel update and expand their kitchen plus add a screened-in porch to their home after attending a seminar last April.

“We definitely got a very good idea of what to expect,” Donna Lowndes said.

(Click here to read more on Poughkeepsie Journal’s website)

Get Started Today

Get Started Today

Fred Case Remodeling Entrepreneur of the year Fred Case Remodeling Entrepreneur of the year

2023 Fred Case Remodeling Entrepreneur of the Year

The Fred Case Remodeling Entrepreneur of the Year Award was created in 2007 to recognize the entrepreneurial spirit of remodelers and the importance of creativity and innovation in the remodeling industry. The award seeks to recognize each year those who exemplify innovation in their business, innovations that may manifest in different ways: new business processes; unique building processes or use of materials; streamlined systems; relevant training programs; and creative use of technology.