| 4. Safety, Protection and Cleaning program? |
| • Discuss plan to keep family and neighbors safe and home protected and clean. |
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| 5. Do you have in house employees or do you use subcontractors? |
| • Quality Control / Who are the subs? |
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| 6. What will our contract and payment schedule look like? |
| • Provide me a recent example of a detailed job scope, contract and payment schedule relative to my job type. |
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| 7. Are you Certified? / Do you belong to any professional organizations? |
| • National Association of the Remodeling Industry (NARI) |
| • Certified Aging in Place Specialist (CAPS) |
| • Certified Lead Renovator…required for remodelers working in homes built prior to 1978 where lead is present! |
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| 8. Who will handle building permits? |
| • Does my job require building permit? Most jobs do! Who will obtain permit and schedule inspections? |
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| 9. Do you have a warranty program? |
| • What are the terms and duration? Is it a proactive warranty where you will call me periodically? |
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| 10. Where do we go from here? |
| • Please explain to me how you will put me in a great position to make a decision on whether or not to hire your company. Will you show me plans…a detailed job scope…an exact cost for the project before I sign a contract? How will we proceed from here…what is our next step? |
